Developing a Collaborative Human-AI Organization for Europe’s Leading Online Real Estate Marketplace
Short Description
We created a target vision for a collaborative human-AI organization and translated it into a prototype of how future work could be structured, governed and experienced.
Ambition
Many organizations discuss agents, automation and the future of work in abstract terms, without a shared picture of how the organization itself needs to change. The ambition was to create a tangible target vision that connects people, AI agents, workflows, leadership and governance in one coherent and holistic operating model.
Outcome
A shared language for the future organization clarifying how humans and AI agents can collaborate across the business.
A multi-level target picture showing the implications for the overall company, teams, employees and leadership.
A human-centered operating model that combines automation with judgment, tacit knowledge and continuous capability building.
An interactive concept prototype that makes future workflows, responsibilities, decisions and governance tangible.
A practical basis for strategic discussion around organizational design, agent ownership, leadership and the next stages of transformation.
AI-Booster
AI-supported research and rapid prototyping helped translate an abstract organizational vision into an interactive concept. Instead of discussing the future organization only through slides, stakeholders could explore how people, agents, workflows, decision points and guardrails might interact in practice.